Router antenna broke, what are my options?
raydawg2010
Enthusiast - Level 1

So the router fell of the desk and broke the antenna in 2 pieces.  The antenna is useless now, I barely get any signal at all on my wireless.  Is there any kind of warrant or insurance on these devices where I can get it replaced for free or do I need to just go buy a new one on my own?

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Re: Router antenna broke, what are my options?
gs0b
Community Leader
Community Leader

You could try asking Verizon support if they'll send you a new antenna.  They might even swap out the router if you have a really old one.  But this is just a guess; you'll have to ask them to know for sure.

In the meantime, you might find a paper clip provides a slight improvement over nothing.

You can buy an antenna online for a few dollars.  You could also try a thrift shop; you might find an old router for a few bucks and buy it just for the antenna.

If you buy a new antenna, make sure you get the right connector.  They are faille standard, however if you don't pay attention you may get the wrong one.

Good Luck

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Re: Router antenna broke, what are my options?
gs0b
Community Leader
Community Leader

You could try asking Verizon support if they'll send you a new antenna.  They might even swap out the router if you have a really old one.  But this is just a guess; you'll have to ask them to know for sure.

In the meantime, you might find a paper clip provides a slight improvement over nothing.

You can buy an antenna online for a few dollars.  You could also try a thrift shop; you might find an old router for a few bucks and buy it just for the antenna.

If you buy a new antenna, make sure you get the right connector.  They are faille standard, however if you don't pay attention you may get the wrong one.

Good Luck

Re: Router antenna broke, what are my options?
smith6612
Community Leader
Community Leader

Ask Verizon. Otherwise, purchase a RP-SMA Antenna (they're a few dollars online), which is what the ActionTec routers tend to use.

Re: Router antenna broke, what are my options?
raydawg2010
Enthusiast - Level 1

thanks, i contacted verizon and they are sending me out a new router free of charge.  life is good again and I will soon have signal in my house!!  

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