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I need to get a replacment wireless FIOS router. My config file (wireless settings, etc) are lost when ever the router is restarted. Can a Verizon rep order a replacment router for me online or do I have to sit on hold with support to get a new one.
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Try the live chat: www22.verizon.com/Support/Residential/contact-us/index.htm
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Try the live chat: www22.verizon.com/Support/Residential/contact-us/index.htm