Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. Plus, get iPhone 13, on us. Online only. With select 5G Unlimited plans. Ends 3.20. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
Router issues
fjmpatent
Newbie
‎07-17-2013 04:38 AM

I am having problems with my router (I think).  Several times a day, the router either (1) loses internet connectivity or (2) loses wireless and wired connectivity.  When (1) occurs, the users can see the router but only a local connection is available.  When (2) occurs, the users cannot see the router (it is no longer an available network).  The solution in both instances is to turn off and restart the router.  I am gettin a new router tomorrow but wanted to see if anyone else has encountered and solved this issue.

0 Likes
Reply
1 Reply
Correct answers are available for this post.
Re: Router issues - Replace Unit As Planned
armond_in_nj1
Master - Level 1
‎07-17-2013 04:54 AM
@fjmpatent wrote:

... Several times a day, the router either (1) loses internet connectivity or (2) loses wireless and wired connectivity.  When (1) occurs, the users can see the router but only a local connection is available ... I am gettin a new router tomorrow but wanted to see if anyone else has encountered and solved this issue.

The solution in most cases reported here has been to replace the defective router, which is exactly what you are doing.  Please report back after switching out the units and let us know the result.  Good luck.

Reply