Router login locked out

[ardent_guy]

Hi,

I am trying to access the router page for my Verizon MI424WR router. After few initial failed attempts when i couldnt remember my password, i was able to locate the password and tried logging in. Inspite of the correct password, I get a message 'Login temporarily locked out, try again later'. I gave some time before i retried, but i still get the same message.

I tried again after 2 days after closing the browser, but still get this message. How do i unlock my login? I dont want to reset the password as it would go back to factory settings.

There is no support for this issue in Verizon Support. Could anyone please advise?

Thanks

ardent_guy.

[Hubrisnxs]

2 days sounds like enough time for it to pass.  Try a new session using IE or incognito mode in chrome.

[ardent_guy]

Thanks for the lightning speed response Hubrisnxs. Will try it, though I use Firefox since IE doesnt work on my laptop. Will let you know how it goes.

Thanks.

[gs0b]

You might also want to try a router reboot.

Good Luck.

[ardent_guy]

Thanks. I want to avoid rebooting since it will erase all my current settings and go back to factory settings. Is there a way to unlock the account so I can try again?

[eljefe2 · Accepted solution]

Simply rebooting the router won't reset any of it's settings.

Unplug the a/c power to the router, give it about 5 minutes, and plug it back in.   See if that lets you sign in to the router once it starts back up.

[ardent_guy]

Will try that. Thanks.

[tcegelski]

Did the reboot work? 

[jonjones1]

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@tcegelski wrote:

Did the reboot work? 

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I hope it did...it’s been 4 years since they were told to try it 😀

[LawrenceC]

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