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Hello,
I have a question about my bill.
A couple months back I ordered a Verizon access point. It came to $106.xx something with tax. Three or four days later I returned it because the performance was not giving a full gigabit.
I was expecting a full refund on my account statement in the next month, but it was been through two full billing cycles and I have not seen the credit back on my account.
Can someone look into this for me? Thank you.
{edited for privacy}
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Hello jonjones,
I have contacted Verizon through chat and they are processing my refund now.
Thanks for the reply though!
Have a good one.
PS: I actually do get a full gigabit and average around 5TB uploading and downloading a month, at least.
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@SPYER231wrote:Hello,
I have a question about my bill.
A couple months back I ordered a Verizon access point. It came to $106.xx something with tax. Three or four days later I returned it because the performance was not giving a full gigabit.
I was expecting a full refund on my account statement in the next month, but it was been through two full billing cycles and I have not seen the credit back on my account.
Can someone look into this for me? Thank you.
Aaron Klob
No one here can assist you outside of giving you the telephone number to Verizon.
1-800-VERIZON
and the device will never give a full gig, absolutely nothing will.
and under WiFi you would be lucky to get half that speeds.
on the invoice that came with your purchase there is a phone number to call for returns. Did you call that number prior to returning the unit?
They are the only ones that can assist.
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Hello jonjones,
I have contacted Verizon through chat and they are processing my refund now.
Thanks for the reply though!
Have a good one.
PS: I actually do get a full gigabit and average around 5TB uploading and downloading a month, at least.
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Glad it worked out. I never think of chat. 😀
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Yup! 😄