Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Dear Verizon Support: I am signed up for a landine (Freedom package) and high speed internet. Unfortunately, the internet connection speed is actually very very slow and I can't stream films or even watch shows on Hulu or listen to Rhapsody without frequent interruptions due to dropped connection. My phone line was also dead for several months until I requested a tech to come out and help. He was able to restore the line, but couldn't do anything about the very slow internet connection. he thought I could get FIOS, but it's impossible to request it online. It's baffling to me that it's so hard to get good service given the high fees I am paying. (over $120 per month). I tried calling Verizon several times but find it very hard to get a person on the phone so I am trying email. Thank you in advance for your reply. Regards, Elizabeth
Just a friendly reminder, this is a forum where users help other users. If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service, as well as to schedule a repair, here is the link:
You can find tools on the Verizon Residential Support page that may help you diagnose your issue: