Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Our neighborhood lost power for approximately 12 hours. It has been restored for about 5 hours. Our FIOS service (internet, TV, phone), however, remains off-line. I have attempted resets of the router and battery backup, as recommended by Verizon automated assistance, without success. I have attempted to reach a customer service representative, but have been waiting in the queue for more than 2 hours. Any advice on contacting a live customer service representative?
First, check for lights on ONT.
That will help detemine issue.
I have found twitter to be quite helpful @verizonsupport.
Not quite realtime, but I find them very helpful.