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I also am experiencing slow speeds. I have a 1.5 - 3 Kbps plan and only get speeds from 257 to 651 Kbps. I have a westell 327w wireless router which has a 4 port Ethernet that I am to connected to.
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If running White and Blue Westell firmware, go to Troubleshooting and click Transceiver Statistics. Copy and paste the information shown. If running Red and Black Verizon Firmware, go to System Monitoring, Advanced Monitors, and choose Transceiver Statistics.
If you are prompted for a Username and Password, try the following:
admin/password
admin/password1
admin/admin
admin/admin1
Your Verizon Username and Password
Additionally, are your issues with slow speeds 24/7 or are they only taking place during the night time hours?
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running red/black firmware and cannot get into modem with any of the id/passwords
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sorry, got in.
Transceiver Statistics
Transceiver Revision: 7.2.3.0
Vendor ID Code: 4
Line Mode: T1.413 Mode
Data Path: Fast
Transceiver Information Downstream Path Upstream Path
DSL Speed (Kbits/Sec) 3360 864
Margin (dB) 24.5 9.0
Line Attenuation (dB) 26.0 12.0
Transmit Power (dBm) 19.8 13.3
generally a 24/7 problem
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went to speedtest.net
dwn 1.39mb/s
up .72mp/s
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well the second to last box lists
P8-0.PHILAPA-FTWSPAFW-ERXG04.VERIZON-GNI.NET
speed test says that my connection is out of phila? 50mi
the route has at least 18 hops with the last two red
speed test has my speed at 11:37p at 1.62 dwn/ .70 up, pretty much the same
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This issue with the Juniper routers has been happening for years surprisingly. A bunch of people at DSLReports have tried to get Verizon to solve it though it seems they could care less now that FiOS is around. You can still get full throughput on the line, however anything that uses TCP and sends ACKs will result in degraded downstream speeds. The incompatibility causes an excessive amount of re-transmits to occur due to what is basically packet loss (but yet it's not really there!) which slow speeds as by design of TCP. At times it can result in downloads stalling out which I see many times on Juniper'd lines in my area. It really bugs me and is something that makes me not suggest DSL to people if I know they're using it for anything more than checking e-mail or basic surfing. I mean, I'm sorry to say that as the DSL network could be more capable, but I can't recommend something that doesn't work as it should. I'll suggest FiOS any day as I've used it personally and it is pretty nice, but if it isn't around and I know there's going to be Juniper issues, I basically say Cable.
Also, Philadelphia is probably the nearest location Verizon has to send your data from the CO out to the Internet. It's basically regional.