Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Slow DSL
hully94
Newbie

I have a Westell 7500 Router, I am getting about 200kb/s download speeds when they should be no less then 1Mb/s. The weird thing is is that speedtest.net said I had 1.54Mb/s download speed and about .35Mb/s upload. pingtest.net said I had around a 41 ping with no packet loss. I'm hoping to get this issue solved and have the internet speed promised. Thank you.

0 Likes
Re: Slow DSL
dslr595148
Super User
Super User

1 Try to go to http://192.168.1.1/ .

#2 Then Choose Troubleshooting, and then click Transceiver Statistics.

#3 If Troubleshooting does not exist try go to System Monitoring, Advanced Monitors, and then choose Transceiver statistics.

#4 Post up the information you see on that page.

#5 If you are prompted for a Username and Password, try one of the following:

admin/password
admin/password1
admin/admin
admin/admin1
Your Verizon username/password

0 Likes