Slow/Disconnecting DSL

[casia68]

Every few weeks lately it seems that for a few days my DSL is cranky; disconnecting and/or slow speeds.

I have a 7mbit plan (Usually get aound 5mbit), using a Westell 7500.

Here are the transciver statistics taken from the phone jack I normally use for the modem. I went to the basement and found where the lines are for each floor (live in a 3 decker) but nothing that looks like a NID, just ancient wiring and devices.

Transceiver Statistics
Transceiver Revision     A2pB020b3.d20h
Vendor ID Code     4D54
Line Mode     ADSL_2plus
Data Path    FAST

Transceiver Information    Down Stream Path    Up Stream Path
DSL Speed (Kbits/Sec)    5266    861
Margin (dB)    8.3    10.1
Line Attenuation (dB)    46.0    21.4
Transmit Power (dBm)    20.6    12.4

Transceiver Information    Down Stream Path    Up Stream Path
DSL Speed (Kbits/Sec)    2828    860
Margin (dB)    22.5    11.9
Line Attenuation (dB)    45.5    21.4
Transmit Power (dBm)    20.4    12.3

Transceiver Information    Down Stream Path    Up Stream Path
DSL Speed (Kbits/Sec)    5885    860
Margin (dB)    10.7    13.1
Line Attenuation (dB)    46.5    21.4
Transmit Power (dBm)    21.1    12.4

Transceiver Information    Down Stream Path    Up Stream Path
DSL Speed (Kbits/Sec)    3402    860
Margin (dB)    -1.-4    12.1
Line Attenuation (dB)    45.5    21.5
Transmit Power (dBm)    20.4    12.4


The last one is right before disconnecting. Also each one of these are after a modem restart after being disconnected. Though if I refresh the page the downstream margin can vary quite a bit from 2db - 20db, though it seems like if it gets too low I get dropped.

Thanks!

[Travis_VZ]

Hey there! I've sent you a PM. We look forward to helping you resolve this internet issue. Thanks!