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Slow Upload/Download - Help Decipher Modem Transceiver Stats
Enthusiast - Level 1

Suppose to get 1-3Mbps with Verizon's High Speed Internet Enhanced Package.  After running Verizon's Internet Speed Test then "Optimizing" I'm getting 0.6Mbps Download and 0.7Mbps Upload Speeds.  Checked Modem Transceiver Statistics - here are results.  Please help decipher...Thanks

DSL Status

VPI: 0

VCI: 35

DSL Mode Setting: Auto

DSL Negotiated Mode: G.DMT

Connection Status: ShowTime

Speed (down/up): 672 / 448 Kbps

ATM QoS class: UBR

Output Power (Downstream/Upstream): 11.9 / 12.6 dBm

Attainable Rate (Downstream/Upstream): 768 / 756 Kbps

HEC Errors (Downstream/Upstream): 0 / 0

OCD Errors (Downstream/Upstream): 0 / 0

LCD Errors (Downstream/Upstream): 0 / 0

SNR Margin (Downstream/Upstream): 5.9 / 12.0 dB

Attenuation (Downstream/Upstream): 63.5 / 31.5 dB

Re: Slow Upload/Download - Help Decipher Modem Transceiver Stats
Super User
Super User

Looks like Verizon has you set to 1Mbps due to the quality of your line. It isn't very good according to those statistics. It's either in bad shape, or it's just long in length. If you have access to a NID, plug your modem into it to see if you can get some better statistics. For information on what a NID is, see this FAQ:

The NID is often located near your Electrical Service panel or meter. This is because the NID requires an Earthened ground. If it isn't found there, it will be seen on an extension pole should your house be far away from the street and you have overhead wiring.