Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I signed up for DSL on 2/15, believing the Verizon DSL website's claim that:
"Depending on what options you have selected and what facilities are located at your address, your service will be connected within one to seven days."
My start date is 2/28- 13 days just to connect a new account!
Isn't that false advertising? I made my plans based on the 1-7 day activation estimate.
Live chat is down today 2/26 and the are no supervisors available to talk to due to the heavy call volume. the person I talked to was in a bad mood and unprofessional. Basically, it seems like Verizon does not want to hear about problems from their customers. 3 calls, almost an hour of my time and I have gotten nowhere. A supervisor is supposed to call me back on Mon or Tues but I won't be holding my breath. I already regret choosing Verizon DSL due to the extremely slow activation time and lack of any customer service.
well if it helps at all, I know from experience that the Dispatch centers aren't open for them to change due dates around after like 5 or 6 o'clock. so you may want to try tomorrow during 8-5 window, and see if you can do this. I have talked to them on sundays before so they should be able to try 13 days seems excessive