Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Speed test

Run speedtest often and make sure the speed is what you pay for. I have been paying gigabit connection  but found out I only got 100 megabit connection for months. Verizon can only do $25 credit. 

Re: Speed test
Super User
Super User

Can you describe the setup...the model ONT, router, connecting cable (or post some pictures)? Are the tests using Wi-Fi or Ethernet? Is the speed readings duplicated by multiple devices?

Re: Speed test
Super User
Super User

Welcome to the forums.  You're mostly talking to other users here.

Getting 100Mbps from a gigabit connection suggests an issue with cabling.  If you'd like help from the friendly users here diagnosing and resolving this issue, please post some more details.  The information dexman requested is a great place to start.