Starting yesterday DSL Only takes me to Verizon Activation Page...
Mikeincburg
Newbie

I have been a Verizon customer for many years.

I tried getting on the internet yesterday and it tells me I have to activate my account... I tried multiple times and it goes right back to the same page.

I reset my Westell 327W several times.

Several hours of tech support was worthless.

I think I need a new modem/router...

Someone please help me...

I have a strong connection to the router and a good connection from the modem to the "internet" but I can only go to their Activation page and I tried every possible activation choice and it just takes me back to the activate page...

FRUSTRATED!

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Re: Starting yesterday DSL Only takes me to Verizon Activation Page...
somegirl
Champion - Level 3

@Mikeincburg wrote:

I have been a Verizon customer for many years.

I tried getting on the internet yesterday and it tells me I have to activate my account... I tried multiple times and it goes right back to the same page.

I reset my Westell 327W several times.

Several hours of tech support was worthless.

I think I need a new modem/router...

Someone please help me...

I have a strong connection to the router and a good connection from the modem to the "internet" but I can only go to their Activation page and I tried every possible activation choice and it just takes me back to the activate page...

FRUSTRATED!


Open a browser window and go to 192.168.1.1/verizon/redirect.htm


Once you're there and logged in, you should have a disable button. Click it. 🙂