Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
Starting yesterday DSL Only takes me to Verizon Activation Page...
Mikeincburg
Newbie
‎02-15-2013 10:39 AM

I have been a Verizon customer for many years.

I tried getting on the internet yesterday and it tells me I have to activate my account... I tried multiple times and it goes right back to the same page.

I reset my Westell 327W several times.

Several hours of tech support was worthless.

I think I need a new modem/router...

Someone please help me...

I have a strong connection to the router and a good connection from the modem to the "internet" but I can only go to their Activation page and I tried every possible activation choice and it just takes me back to the activate page...

FRUSTRATED!

0 Likes
Reply
1 Reply
Correct answers are available for this post.
Re: Starting yesterday DSL Only takes me to Verizon Activation Page...
somegirl
Champion - Level 3
‎02-15-2013 11:05 AM
@Mikeincburg wrote:

I have been a Verizon customer for many years.

I tried getting on the internet yesterday and it tells me I have to activate my account... I tried multiple times and it goes right back to the same page.

I reset my Westell 327W several times.

Several hours of tech support was worthless.

I think I need a new modem/router...

Someone please help me...

I have a strong connection to the router and a good connection from the modem to the "internet" but I can only go to their Activation page and I tried every possible activation choice and it just takes me back to the activate page...

FRUSTRATED!

Open a browser window and go to 192.168.1.1/verizon/redirect.htm


Once you're there and logged in, you should have a disable button. Click it. 🙂

Reply