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Strange call about virus
Lilith2
Newbie

There was a message on the answering machine supposedly from verizon about one of our devices potentially having a virus. It sounded like a scam/sales call, but it reffered to verizons website with a specific page to go to. I tried to find it independantly through this site and could not find any info. I don't trust it, but my father in law is up in arms and I am confused about either why verizon wouldn't give more info in the message if it was a legitamate threat or why someone else would leave such a message. Does anyone have any info, or know of where I should go?

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Re: Strange call about virus
dslr595148
Super User
Super User

I have my doubts too, that it is legit.

Did they tell you the name of the virus?

If so, what was the name that they gave to you?

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Re: Strange call about virus
somegirl
Champion - Level 3

Legit or not, can't hurt to run a virus scan on your computers with your existing Security Software.

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Re: Strange call about virus
smith6612
Super User
Super User

These are almost always scams. Get rid of the message. But as suggested, just to be on the safe side run the following tools through a full scan:

MalwareBytes Anti-Malware

SUPERAntiSpyware

Also ensure whichever Anti-Virus program you have installed is working correctly.

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