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System Outage - Southern CA - 6/30-7/1
SansSouci
Newbie
‎07-01-2012 02:43 PM

We're located in Long Beach, but the outage may have been wider.  Anyone else experience this?

Started around 6am 6/30 and restored about 24hrs later for us, 7/1.

Over an hour on hold to report outage early 6/30.

Over 3hrs on hold (watching a movie, wanted to see just how long it would take if one had unlimited patience) late evening 6/30, inquiring about restoration ETA.

Connected within 10 min early 7/1; tech reset line and internet restored.

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Re: System Outage - Southern CA - 6/30-7/1
Anthony_VZ
Master - Level 3
‎07-08-2012 01:23 AM

Sorry for the troubles. Are you still without service? We can run line tests to see what's going on.

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Re: System Outage - Southern CA - 6/30-7/1
Snukadaman
Newbie
‎11-01-2012 07:35 PM
 
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Re: System Outage - Southern CA - 6/30-7/1
Snukadaman
Newbie
‎11-01-2012 07:37 PM

having problems as well in long beach......tried calling support and phone died in call......internet is choppy going off and on and unable to download apps on ipad.

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