Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
My internet is not working. I tried getting tech support online but it wasn't available. Then I called and they said wait time was 5-8 mins. However I have been on hold for 2 hours and 5 mins. I called to speak to customer service to make sure tech support is working and they just tried to sell me stuff. Then when I asked to please find out if tech support will ever answer my phone I was put on hold for another 30 mins. I am giving up and hanging up. I will try again in the morning. If I don't have luck I am scheduling cablevision to transfer back over to optimum.
That is a shame that you have to go through that telephone hell.
sometimes our first thoughts are the right ones.
You could google your states Public Utilities Commission or Public Service Commission and file a complaint with them since they regulate verizons services.
i would call the 800 number and file the online form telling them what transpired.
I am right there with you. I am switching back to Optimum. Over 14 hours since my install, and I still have no Internet. I never had any issues with Optimum. It doesn't matter if Fios has better speeds if you can't actually get online.
Their agents are all horribly trained and incredibly useless.