Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I'm having an awful time with my service. I just recently bought a house and had my service transferred there. Prior to moving, at the previous address, my service was...ok. I could get upwards of 500-600Mbps via wifi, and a little higher via ethernet. Sometimes. Now I am at the new address, and my wifi struggles to break into the 200's at times, and my wired Xbox One X can barely hold 50Mbps. The wifi speeds are while standing less than 10 feet from the router, with absolutely no obstructions. I've tried chatting with Verizon customer support, but they are painfully awful and infuriating to deal with. Nothing more than scripted responses and answers with absolutely no help whatsoever. I'm currenly waiting on a new Quantum router to be shipped to me, but I have a real good feeling that it won't solve anything. Is there anything special I can request, or a better (and not outsourced) customer support line I can call or chat with?
You can use the Verizon forum at http://www.dslreports.com and use their secure Fios help https://www.dslreports.com/forum/vzdirect
they are real Verizon help representatives and may be able to assist.
even if your router is kaput (is this router taken from the old location)? It may be the new router is kaput. Or it could be a faulty ONT oe even a bad ethernet connection screwing up your router.
The quantum gateways are known for not being great on WiFi. Just google it and see for yourself.