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Terribly Congested Dsl Internet speed

Over the past few months, my internet has slowly been decreasing in speed. For a period of time I ignore it, thinking it would go away. However, it only became slower. It go to a point where I chatted with an online representative who suggested I upgrade my internet. Fine, 10 dollars more for 3-7.1mbps speeds is acceptable. However, my internet improved ever so slightly. Although im paying for 3-7.1mbps speeds, I'm hardly getting 1mbps.

Here are my Transreceiver Statistics:

Transceiver InformationDown StreamPath           Up Stream Path

DSL Speed (Kbits/Sec) 5888                                864

Margin (dB)                      11.0                                 15.0

Line Attenuation (dB)      36.0                                 18.5

Transmit Power (dBm)   16.9                                  0.6

NDT Statistics:

TCP receive window: 66792 current, 66792 maximum
0.069498069 packets lost during test
Round trip time: 34 msec (minimum), 268 msec (maximum), 62.81 msec (average)
Jitter: 234 msec
0 seconds spend waiting following a timeout
TCP time-out counter: 272
87 selective acknowledgement packets received

No duplex mismatch condition was detected.
The test did not detect a cable fault.
Network congestion may be limiting the connection.
No network address translation appliance was detected.

0.9801% of the time was not spent in a receiver limited or sender limited state.
0.0% of the time the connection is limited by the client machine's receive buffer.
Optimal receive buffer: 68395008 bytes
0 duplicate ACKs set


Could I please be moved to a less congested line? This is seriously driving me nuts, that I can't even load a youtube video or even a website sometimes.

Re: Terribly Congested Dsl Internet speed
Super User
Super User

Sending you some information on how to get this done for you. Check your PMs by clicking on the yellow envelope at the top of the page.