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They cannot fix my high speed internet. Go back to cablevisions.
pagetrack
Enthusiast - Level 1
‎10-07-2013 04:39 PM

Paying for the 75/35 will not go past 20/20 they sent someone over to look at it he changed the ont also sent me 2 routers and charged me $99.00 for it. The plan started less expensive than cablevision. I'm leaving this company buyer beware !!! I should never left cablevision.

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Re: They cannot fix my high speed internet. Go back to cablevisions.
viafax999
Super User
Super User
‎10-08-2013 04:52 AM
@pagetrack wrote:

Paying for the 75/35 will not go past 20/20 they sent someone over to look at it he changed the ont also sent me 2 routers and charged me $99.00 for it. The plan started less expensive than cablevision. I'm leaving this company buyer beware !!! I should never left cablevision.

Sounds like you are running the speed tests wirelessly with a 54-g connection.

If indeed you are getting the stated speeds on a wired connection you should persevere with Verizon.  They give you any explanation why and what the $99 charge was for?  Sounds like they possibly charged you for a new Rev I hi-speed router.

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