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Turtle Speeds

I have a Verizon HIGH SPEED internet connection that has 5.466 download speed & .0204 upload speed! Try TURTLE SPEED. Just spent $200 on some software & three 2 hour sessions on-line & they then said they did everything they could & I need to contact my internet provider. My high speed connection just cost me alot of time & money. Please fix it!

Re: Turtle Speeds
Super User
Super User

#1 Can you provide the Transceiver Statistics from the modem?

#2 If you don't know how to get that info..

a) What is the brand and model of your modem?

b) If you have a seperate router: What is the brand and model of it?