Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Believe me or not. Yesterday I called customer service four different times. Waited for almost 1 hour per each call. No one picked my call. When I tried to chat on-line, it was all robo messages. I also tried call back option. Nothing worked so far.
I signed up for new service. Service was not yet activated. However billing started. I guess they give dam chit to the residential customer issues.
How to speak to human being instead of automated robo messages?
Since calling and chatting did not work to well, these are your other options:
#1 Tweet them @VerizonSupport
#2 or use Verizon Direct at DSLR