Upgrade problems
ManiacMagic
Newbie

I've been trying to upgrade some stuff for a while but every day I keep getting

We're sorry. 
We are experiencing a temporary problem and can't continue your order at this time. 

I looked up online people have been having problems for a LONG time now. ... is there any hope of fixing this or do I need to call customer support every time? (Who will just transfer me around for an hour and possibly get what I asked done (I'm 1 for 4 so far with Verizon Customer Support).

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Re: Upgrade problems
ElizabethS
Moderator Emeritus

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.

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Re: Upgrade problems
ManiacMagic
Newbie

Still no word.

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