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Upgrading DSL from basic to HSI - what will I need to change?
donsmy
Newbie
‎10-31-2013 10:44 AM

I already have Verizon basic plan DSL. (.5 - 1)  I am upgrading to enhanced High speed internet (7.5 - 14).  Vz rep said I can use the same modem i already have.   Will I need to do any changes on my end or will VZ just increase the bandwidth behind the scenes?

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Re: Upgrading DSL from basic to HSI - what will I need to change?
smith6612
Super User
Super User
‎10-31-2013 11:00 AM

Everything will happen on Verizon's end. The most you would need to do otherwise is reboot your modem if the service is down after the upgrade kicks in.

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Re: Upgrading DSL from basic to HSI - what will I need to change?
smith6612
Super User
Super User
‎10-31-2013 11:00 AM

Everything will happen on Verizon's end. The most you would need to do otherwise is reboot your modem if the service is down after the upgrade kicks in.

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