Upload speed decreased dramatically.

[Singularity1]

I went to run a speed test today because something seemed off while uploading a video. Normally my speeds are 30mbps download and 25mbps upload. When I ran the speed test my download was as normal, but my upload was around half a mbps. I made sure all of my devices were off while I was testing the speed and I even reset the router and nothing worked. What other trouble-shooting steps are there to take? This is quite a difference in speed that happened out of nowhere. Thanks

[rocks307]

Have had this problem for 2 weeks
Have them check other people in your PON
-grouping of 32 homes

[Hornet65]

I've had this same issue for probably over 2 months now. Download speed is perfectly fine, upload speed varies anywhere from .25 mbps - 2 mbps on a good day, and that's with a 35/35 service.

It's most noticeable if using any kind of VOIP software like Ventrilo, Teamspeak, or Skype since transmitting voice uses your upload speed, and having no upload speed means nobody can hear you.

[Singularity1]

My speeds are now 58/27, when we only pay for 25/15. I hope it stays like this!!!!!!!