VZ Speed Test always times out on me

[RetiredDBA]

I'm trying to find out how fast my DSL line is working at.  somewhere in the My Verizon website there's  a service that offers to test the speed of your line.  When I try it,  it selects a speed test site in New York, NY.  That's the closest location to my home, of the locations they have listed.

When I start the test, it always times out during the first test,  the "Latency Test".  What gives?  Is this service discontinued?  Is there something configured wrong at my end?

[walt178]

I encountered that problem once when the default server was used.  Selecting a different server worked.

You can also use the following speedtest site.  It offers a larger selection of servers.

http://www.speedtest.net/

[20Hz1]

Same thing here. Speedtest (ookla) shows pings at 17-20ms while my download is great my upload which should be 50 varies from 13-50 in repetitive tests.

My main complaint is that there seems to be a long delay waiting for major web sites to repond.

I've had tech support out they've checked everything. I think there are momentary lapses in signal.

[smith6612]

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@20Hz wrote:

Same thing here. Speedtest (ookla) shows pings at 17-20ms while my download is great my upload which should be 50 varies from 13-50 in repetitive tests.

My main complaint is that there seems to be a long delay waiting for major web sites to repond.

I've had tech support out they've checked everything. I think there are momentary lapses in signal.

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Have you tried some new DNS servers? I've found using Verizon's would cause websites to momentarily hang when initially visiting them, or when pulling up extra content like ads due to slow DNS resolution.