Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Perhaps if you stated your issue, someone would be able to offer advice.
TO MAKE REQUESTED CHANGES TO MY ACCOUNT
I am stuck talking with people who are not authorized to fix the problem. They all demand I agree to an inadequate compromise. The last person I spoke to I made it clear that I decided to complain about them because they refused to acknowledge that I was expressing that an inadequate compromise was reached and that since they refused to find someone who was authorized to fix the promises that had been broken that I could not talk to them while I would wait till the call could be moved forward with another agent. He refused to understand this while I waited and hung the phone up on me after I was told from his agent that I would be called back if the line was disconcerted. He also waited to do this until customer support was closed. Now I am stuck calling back tomorrow.