Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I just created an account here for guidence on how to file a complaint with a customer service representative I dealt with. I was simply asking about clarification on this month's billing and the representative by the name of Shannon was utterly condescending and rude to me on the phone the entire time, and did a horrible job explaining the billing and kept telling me "go look at your email from yesterday!" In addition, she hung up on me and didn't even help! I'm completely disgusted with how a person in customer service could have such a terrible attitude.
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