Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Ok, so my Verizon internet service hasn't worked for a week. Fortunately I have a reliable backup service. I finally got time to call Verizon about the problem, I did all the on-line checks you are informed to do and was finally told by the electronic system that it was a problem they couldn't fix and I would be transferred to India. Alright so they didn't say India, they didn't have to. I spent an hour on the phone with a fellow I could barely understand. He would say reset your router, I would say ok but check your line....service is not coming into my house. He would say connect the ethernet cable from your router directly to your Mac computer. I would say ok but if you will check your line you will find I have no service to my house.
After an hour of this he said "I need to check with technical support. Please hold." When he came back he said, they need to change a switch in the central office because they know you have no service. I said I knew that an hour ago!
So today I get an email from Verizon at an address that doesn't accept responses telling me next time use the automated system to solve my problem. YOU HAVE GOT TO BE KIDDING ME!
... I tried to reply to this and i was informed my post was removed by Verizon. Clearly they don't want advertisement of how terrible their customer service is.
Funny, but I could almost swear that I'm replying to a post made by you.
Take my word for it: it's very rare that a post is removed on these forums. . When it happens, it's usually for outright profanity, extremely bad taste, etc., and never for merely criticizing Verizon. I've encountered many examples of vociferous criticism (along with praise also; search the "kudos" tag)), that I conclude that posts are only removed for really sufficient cause, not due to arbitrary criticism.