Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I recently had my bill go up with no noticeable indication that it was happening.
I looked through my monthly billing notifications and saw no mention of a change coming.
After what seemed like a billion hoops to jump through, I finally was put in contact with a Fios representative. This representative was very helpful and he told me that there was a notice of a coming change to the bill in my monthly statement.
I have electronic statements setup. So, I went to MyVerizon, clicked to the spot where I can view the statement, and finally found this notice that my bill would change.
Since I signed up for electronic statements, I assumed (mistakenly it would seem) that my monthly billing notification would hold such information, or that I would receive a separate email notice of changes about to happen to my bill.
So, the purpose of this message, besides for me to complain, is to pose to Verizon that they do either offer this information in the billing notifications or in a separate email notification, instead of only in the billing statement, as the billing statement is usually back of mind, while the notifications get one's, or at least my, attention each month.
That maybe great advice.
i notice any changes be they price increases or decreases in my paper billing.
however since the paperless billing has the same information online it is up to us as customers to view the invoices. Verizon did notify you, albeit not in the manner you would have wanted.
Are you under contract or month to month?
If under contract, what pricing changed?
When I look at my online bill (paper copy via pdf) it shows what discounts I have and when they expire.