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Wi-fi connection using Verizon FIOS router stops 1 - 5 minutes. All wi-fi devices will stop and restart at the approximate same time.
Sometimes a connected device reports that the router can't be found, sometimes reports that the ISP can't be connected. Minutes later, all is OK. I have already run Verizon troubleshooter, moved the router, and rebooted.
My daughter thinks that the router is overwhelmed with too many wi-fi connections. I have 3 Alexa devices, three cell phones, 2 wi-fi tablets, 3 laptops, and 2 desktop computers, 2 active wi-fi printers, video games and Amazon-controlled devices.
1. Does her hypothesis have merit?
2. How to contact Verizon Internet support? Email on web page is unresponsive!
Verizon recently did a firmware upgrade which may be the cause of your issue. Try hard reseting your router to see if it fixes your intermittent issues.