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Verizon installer forgot to bury Fios cable.


When I had my Fios installed the installer never buried the cable. After trying to contact customer service I still have and unburied cable and no help. Also, someone today broke into my fence and messed with the verizon box outside. There are cables hanging out of it, which I am sure isn't safe. If anyone has a way to contact thier customer service I would be greatful. 

Re: Verizon installer forgot to bury Fios cable.
Community Manager
Community Manager

Hi jaserhunter,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.