Verizon is the devil

[adawson79]

I live out away from town and Verizon is my only option for internet I pay for high speed internet and have speed slower than dial up.  I have called multiple times only to be told that Verizon is over capacity in my area but no plans to fix that problem.

The customer service is a joke when you call all they want to do is you to run speed tests thanks I know how slow it is.  Just to give you an idea took me 5 min to watch a 26 second long video.

[smith6612]

What modem do you use? I'd like to get a glimpse of your Line statistics first, to determine if it is a bad phone line or if it is really a capacity issue.