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Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I signed up for 2 year contract from earlier no contract when Verizon offered a good price deal. The order was supposed to have the monthly bill $35.59 I recieved the confirmation with the details below as well.
Services Ordered: | Monthly Amount |
Fios Internet 50/50 | $84.99 |
$5 24 Mo. Internet Contract Discount thru Nov 25, 2019 | -$5.00 |
$30 Fios Internet Discount Included | -$30.00 |
Rent: Fios Quantum Gateway Router | $10.00 |
$25 Easy Stay Discount thru Sep 28, 2018 | -$25.00 |
Estimated Monthly Subtotal | $34.99 |
Taxes, Fees and Other Verizon Charges | $0.60 |
Estimated Monthly Total^ | $35.59 |
When I checked the first bill I have been charged more (it seems some rebate is not applied which was in the original contract).
Fios Internet 50/50 added 11/25 ($49.99/mo. for 26 days) $43.32 which is more than the whole month of expected charge.
When I contacted the support it said this is waht it is, when I asked why the original contract changed and billed more they send the info to some internal team. Its been about a month and no response at all from the verizon, I have already been charged more in the first month of the 2 year contract!!! Is it they are enticing the customer with 2 year contract offer but then charge whatever they want after the contract. Is there a way to escalate this.
This issue has been escalated to a Verizon agent.