Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Just got off the phone with retention and they couldn't offer the same or better deal to me as an existing customer. I see offers for new customers offering added incentives to sign up. So the natural conclusion is they would rather lose me and my wireless services for a year or two than keep me as a customer and take the chance that I'll come back at some point in the future. Very odd because more than likely once lost after a bad experience customers usually do not return. Strange marketing strategy.
Its the same strategy that every service provider uses.
It is always the new customers that get the better deal.
They consider that the cost of acquisition.