Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I have had verizon DSL (1.1 - 3.0Mbps) now for 4 months and the service has been terrible, consistently lower than 0.7Mbps.
I have called support, but repeatedly get cut off and they never suggest anything more helpful than switching on and off my router, which obvioulsy I have tried hundreds of times. They always tell me that they understand my frustration and will personally resolve my issues, only to cut me off 5 minutes later.
The live chat support is always unavailable when I try it and and e-mail support is not available for internet. I am very frustrated.
I use apple tv and it takes more than 6 hours some times to download enough buffer to watch a show. I can't watch anything on youtube or use my skype account. It really is hopeless, but Verizon don't seem interested in resolving my issues, but are quite happy to take my money every month.
Does anybody know how to get Verizon to respond? How do I complain or get a rebate? It's crazy that Verizon think they can charge for high speed internet that they simply don't provide.
I'm sorry to hear about your recent issue. The Verizon Forums is a peer-to-peer support channel in which users help other users. Because your issue appears to need account specific assistance from Verizon, I've copied your message to an employee monitored board, where a Verizon representative can assist you. You will be contacted by email, private message in the Forums and/or the billing telephone number on your Verizon account as soon as possible.