WASHDC High Ping - 10/9/2012

[adam10553]

 I got the same exact problem as some of the other people in Northen VA, but happens during the day through midnight. I get high pings of 55ms-100ms.

Called VZ FSC many times, they've told me to reset the router, unplug, etc etc... didnt do a thing. They also sent out like a couple of techs out one of them being a network tech who replaced my coax cable and ONT which imrpoved my speeds, but not the high ping rate.

I've tried everything possible on my side, just doesnt budge. I did trace routs, and doesn't seem to be within VZ network as thier pings were well elevated.

Heres a trace route:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\PC TECH>tracert www.verizon.com

Tracing route to e2546.g.akamaiedge.net [184.29.154.120]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  Wireless_Broadband_Router.home [192.168.1.1]
  2     8 ms     6 ms     6 ms  L100.WASHDC-VFTTP-63.verizon-gni.net []
  3     9 ms     7 ms    11 ms  G0-9-2-6.WASHDC-LCR-22.verizon-gni.net []
  4     9 ms     7 ms     6 ms  so-3-1-0-0.RES-BB-RTR1.verizon-gni.net [130.81.1
51.232]
  5     8 ms    11 ms     8 ms  0.ae2.BR1.IAD8.ALTER.NET [152.63.32.158]
  6    56 ms    31 ms    29 ms  204.255.169.218
  7    62 ms    61 ms    12 ms  sl-crs1-dc-0-3-0-0.sprintlink.net [144.232.25.22
5]
  8    46 ms    50 ms    28 ms  sl-crs1-ffx-0-15-0-0.sprintlink.net [144.232.24.
53]
  9    67 ms    46 ms    68 ms  144.232.5.208
 10    29 ms    27 ms    44 ms  ae9.ar1.dfw1.us.nlayer.net [69.31.63.168]
 11    53 ms    45 ms    79 ms  144.232.11.225
 12    43 ms    46 ms    42 ms  a184-29-154-120.deploy.akamaitechnologies.com [1
84.29.154.120]

Trace complete.

C:\Users\PC TECH>

As you can see starting from the 5, 6th hop and forward, very high pings... and when ever I do a speedtest it gives me a mid-ranged high ping rate which makes my connection a bit slower, but this is FIBER OPTICS, VERIZON DO YOU HEAR US? This shouldnt be an issue for any verizon customer. It is unnacceptable as we are PAYING for the service. Please fix this Verizon.

[adam10553]

Well now it seems to be within VZ Network. Refer to hop 2,3,4. again Verizon... theres some kind of high latency activity going on in Northern VA, by DC. Please advise.

C:\Users\PC TECH>tracert www.google.com

Tracing route to www.google.com [74.125.142.147]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  Wireless_Broadband_Router.home [192.168.1.1]
  2    25 ms     6 ms     5 ms  L100.WASHDC-VFTTP-63.verizon-gni.net [96.231.209
.1]
  3    21 ms    42 ms    43 ms  G0-9-2-6.WASHDC-LCR-21.verizon-gni.net [130.81.9
7.106]
  4    25 ms    29 ms    29 ms  so-12-1-0-0.RES-BB-RTR1.verizon-gni.net [130.81.
151.230]
  5    41 ms    32 ms    70 ms  0.xe-3-0-2.XL3.IAD8.ALTER.NET [152.63.2.237]
  6    44 ms    42 ms    41 ms  TenGigE0-6-1-0.GW7.IAD8.ALTER.NET [152.63.32.194
]
  7    36 ms    39 ms    29 ms  google-gw.customer.alter.net [152.179.50.106]
  8    16 ms    19 ms    18 ms  216.239.46.250
  9    30 ms    29 ms    37 ms  209.85.242.208
 10    31 ms    41 ms    32 ms  72.14.237.133
 11    43 ms    40 ms    41 ms  72.14.232.141