WESTELL 7500 (modem/router) too slow to stream movies on to my new SONY KDL46EX720

[MonacoVA]

This router seems too slow to handle streaming movies on this TV. The TV has 3D and Blu-Ray capability.

Should I get a new router/modem? I use a dedicated DSL connection.  We have  two computers connected to our network, plus the TV. thanks.

[smith6612]

The Westell 7500 is fast enough to handle streaming. The issue may be more with the provided speed you're getting or load/congestion elsewhere. Right now we just need to get some additional information.

1: What connection speed/package are you subscribed to?

2: Visit http://192.168.1.1/ and tell me the DSL speed it indicates on the Left side of the page.

3: Run a Speed Test from either http://speedtest.verizon.net or http://www.speedtest.net and post up the results you get. If you have both Wired and Wireless PCs, run a test from both.

4: Tell us what app you are using on the TV to stream content from

5: How is the PC connected to the router? Wired or Wirelessly?

[Jen_Neely]

I have a vizio smart tv and when I connected it, it said my connection may be slow.  Do I or should I get a new router to correct that problem as I am generally connected at 54.0 Mbps.  I ran the test and it says I connect at 1181Kbps/445 Kbps.  I am wodering if I am achieving the maximum speed with this router or if it would truly be benefitial to invest in a new router?  I am quite uneducated when it comes to this stuff. 

I do not want to *upgrade* to FiOS because of the cost so please do not try and sell that to me.

Thanks!

[smith6612]

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@Jen_Neely wrote:

I have a vizio smart tv and when I connected it, it said my connection may be slow.  Do I or should I get a new router to correct that problem as I am generally connected at 54.0 Mbps.  I ran the test and it says I connect at 1181Kbps/445 Kbps.  I am wodering if I am achieving the maximum speed with this router or if it would truly be benefitial to invest in a new router?  I am quite uneducated when it comes to this stuff. 

I do not want to *upgrade* to FiOS because of the cost so please do not try and sell that to me.

Thanks!

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That is a 1Mbps connection. 1Mbps is a small amount of bandwidth, and will usually barely get by with standard definition streaming. While Netflix may perform better in the morning hours, that is a signal of congestion. If it's bad all of the time, you're likely going to want to consider upgrading to a higher speed on the DSL, or FiOS (Verizon has a hidden 5Mbps/2Mbps tier that costs around $30).