Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
We've Detected A Network Error Please reconnect to the internet and press the Retry button
Peach1957
Newbie
‎01-06-2018 10:06 AM

When I stream music online, it keeps buffering and stops playing music, either briefly or stops playing altogether. When I listened to an online station on Music Choice, I got the following error message: We've Detected A Network Error Please reconnect to the internet and press the Retry button When I listen to iHeart Radio on the computer, it stops playing after a couple of songs. 

Tags (1)
0 Likes
Reply
1 Reply
Correct answers are available for this post.
Re: We've Detected A Network Error Please reconnect to the internet and press the Retry button
smith6612
Super User
Super User
‎01-13-2018 01:31 PM

Do you happen to also notice interruptions when streaming video or when surfing? Does the DSL or Internet light on your modem ever go out, or in the case of the DSL light, start flashing?

0 Likes
Reply