Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I received an email requesting I upload proof of residency to the FiOS app or website, but when I log into either, I am not presented with that option at all.
This is very frustrating, and the fact that Verizon seems unable to provide a deep link to this upload function in their email and that many other customers have had this same issue (and get responses to check their messages rather than useful advice others on the forum can use) makes me concerned about Verizon's service. If this is a requirement, make it easy for prospective customers to complete it. Or you will lose this customer.
You will find that many links and pages on Verizon are not formatted correctly.
if you contact them by phone (Monday through Friday 8 am- 5 pm EDT) they can give you a fax number to accomplish what is lacking in their programmers and IT people.
Why are they asking?