Choose your cart
Choose your cart
Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Our Interent had been working fine, with the occasional need for a router reboot, but last Friday, it became very erratic, going on and off every few minutes. I could reboot and be on for 5 minutes and then off again. This happened in the past when we first got Kindles and I fixed it by setting up the router to accept N and G devices. Everything had been fine again, but now I cannot get the connection to stay on. I have tried resetting the router, turning off Firewalls, changing the security settings, but nothing has helped.
Any ideas on other settings to change? We are on a D-LInk router. The lights on the modem and router are green, even when it is not working. Even when it says we are all connected to D-Link and have Internet, we do not.
Thank you for anything to try.
Is your wired connection working? If so, that would suggest something is interfering with your WiFi.
Good Luck.
Mine is doing the same thing. Ever since this morning. Dropping out every 5min. or so.
Is there any work being dsone in the area??? 19320
I don't have any wired connection. Just the modem to the router, and everything is on wireless.
@brenna wrote:I don't have any wired connection. Just the modem to the router, and everything is on wireless.
Can you put a device on wired? That will really help you determine if this is a WiFi issue or a deeper problem.
For example, one of your neighbors might have installed a 2.4GHz device on Friday and it's messing up your WiFi. 2.4GHz cordless phones and baby monitors are particularly hard on WiFi.
Test with Ethernet to rule WiFi issues in our out.
Good Luck.
Have you tried re-booting your router?
@ictasmias wrote:Have you tried re-booting your router?
The OP said they've done that in the first post.
The next step is to test with wired Ethernet to determine if this is a WiFi issue or not.
Good Luck.
OK. I'll try this when I get home. Thanks.
I'm plugged in to the Internet through the router now and my connection is working great. Very fast and not going off. So problem seems to definitely be with wireless. What's next to try?
Actually didn't stay on when plugged in through the router...trying direct link through without router at all...