Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Does anybody out there have any suggestions to this strange problem?
Does Verizon read these forums?
That is very curious. So we can get more information from you, I have copied your post to our private support board. Please refer all correspondences to there from here on out. You can easily get to the private support one of two ways. In the email you signed up for the forums with, you will receive a link to click on. Make sure you are already signed into the forums before clicking on this link. Another way of getting there is by clicking on your username anywhere you see it in the forums. This brings you to your account profile. Scroll down to the section labeled "My Support Cases" . In there you will see the link to your case.
Please let me know how I can continue to follow this forum. My wife and I have been having this exact same issue as described for a couple of months now ever since we had Verizon installed at our new home. Ipad works fine on other wireless networks ... for instance, we just returned from a business trip to Florida and had no issues with the Ipad on the hotel wireless network.
We have spent hours upon hours on the phone with Verizon, who just continues to say it's an Apple issue. We contacted Apple with no success thus far. We are now paying Apple technical support to try to figure out what the problem is since Verizon has been of no help except to say it's an Apple issue.
Since we haven't heard back from you , it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.
Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.
If the ActionTec router Verizon supplied you with is set to use WEP for Security, move it to WPA2 AES Security and also consider moving your DNS servers to some other ones if the mobile devices are complaining about being unable to contact a DNS server.