Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Most likely you will. They pretty much charge for everything. If the modem is bad they shouldn't charge you because you're not receiving internet if the modems not working.
Verizon uses routers not modems. For Fios fiber optic connections.
call 1-800-VERIZON and they will swap it out for free if rented.
if purchased within 2 years they will also replace a purchased router.
please note that you want to make sure Verizon credits you with the exchange. They have been known to deny the return and try to charge you for it. But there should be no charge for the exchange.
if you have DSL it does use a modem a westell etc. which also should be free.
Doesn't hurt to call and ask if you're looking to get a new one. Many times if there's a service problem, you'll get a replacement modem for free. Are you having any issues with your service?