Wireless Internet Connection ??

[SAHRHS]

Hello:

I have a MiniMac my OS is 10.6.8.  I am using a Verizon Westell 7500.

I have been trying to setup a wireless connection from my Mac to the Gateway (Westell). 

The Wireless in the Westell is on and the Airport in the MiniMac is on.  I have tried to use Network Preferences to set-up the wireless connection.

But, when I use Airport Utility it does a scan, and says no connection found.

I am able to set-up a wireless connection with my printer which is a Brother Worksmart MFC-J470DW.

What is it that I'm not doing?

Thanks.

[JOSEm441]

When you setup the connection on the MAC I assume at some point you need to enter the wireless password. Once suggestion I read was to start the password with a $

Also see page 44 of the pdf manual which can be Downloaded from here : http://www.verizon.com/Support/Residential/internet/highspeed/networking/setup/questionsthree/99175....

Welcome to the forum

[SAHRHS]

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@JOSEm441 wrote:

When you setup the connection on the MAC I assume at some point you need to enter the wireless password. Once suggestion I read was to start the password with a $

Also see page 44 of the pdf manual which can be Downloaded from here : http://www.verizon.com/Support/Residential/internet/highspeed/networking/setup/questionsthree/99175....

Welcome to the forum

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OK - I have now entered the password, but I am getting "Airport has no IP address" although the Airport signal does show full on the tool bar (it was'nt before I did the password).

Where do I enter the IP address and where do I get it from?  Is the IP address the same as the Westell

URL?

[JOSEm441]

The IP address should be supplied by the router, it would be something like192.168.1.x - x being a number between 2 and 9. Are you able to login to the router to check  some settings?

[SAHRHS]

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@JOSEm441 wrote:

The IP address should be supplied by the router, it would be something like192.168.1.x - x being a number between 2 and 9. Are you able to login to the router to check  some settings?

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Yes, I have actually logged into the Westell several times this evening - I've looked at the Wireless

area - but, asside from the setting for turning the wireless on or off (it is in the on position) that is what

I was checking.    The rest of the settings are as they were.

Also, I had no problem using our previous Mac which was a G5 with OS 10.4+ with the same Westell.

So, I'm not sure if the problem is with the setting on the Mac or the Westell.  As I mentioned earlier - the

Airport  is working with the printer, so I'm guessing that would mean that the settings for the Airport are

correct in the Network Preferances.

[SAHRHS]

I am still trying to figure out why I am not getting a wireless connection from the Gateway to/from my Mac.

I have logged into the Westell and checked the wireless settings and they seem to be correct.

I had no problem making a wireless connection with my G5 imac and I am able to get a wireless connection with my printer - I realize that the wireless connection with my printer has nothing to do

with the Gateway, but I think is shows that the settings are correct on my Minimac.

[smith6612]

Try changing the Westell 7500 from using WEP security to WPA2 Security. My understanding is that many Apple devices do not tend to play well with WEP.

See this guide on information on how to do this: http://www.verizon.com/support/residential/internet/highspeedinternet/networking/setup/versalink7500...

[SAHRHS]

OK - I've made the change to WPA2 - the Airport does show as active - but with no IP address.

When I made the change it gave me a choice of Personal or Enterprize - I first selected Personal, but

the Pre-Authentication was not avaible in this mode so I went back and selected Enterprize which made

the Pre-Authentication selectable.

However, none of the above is giving the Mac the Gateway IP.

[smith6612 · Accepted solution]

Don't use Enterprise on the network for WPA2. You need a RADIUS server for that to work effectively, and that can be a bit of a hassle to set up. Just use Personal and set a pre-shared key you'd like to use.

If the Mac continues to fail to pull an IP while Wirelessly connected, remove the Wireless interface and then re-add it on the Mac. in AirPort, select "Wi-FI" and then click the Minus sign at the bottom of the window. When the Wi-Fi interface is gone, click the + button, and add Wi-Fi again by selecting Wi-Fi from the drop-down menu.

Doing the above will completely reset the Wi-FI settings on the Mac. I'd also venture a check into the Keychain Access program on the Mac under Applications > Utilities to be sure there's nothing stray sitting around over there with your wireless network listed in the entry. Your machine won't get an IP if it's trying to authenticate with a bad key.

[SAHRHS]

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@Smith6612 wrote:

Don't use Enterprise on the network for WPA2. You need a RADIUS server for that to work effectively, and that can be a bit of a hassle to set up. Just use Personal and set a pre-shared key you'd like to use.

If the Mac continues to fail to pull an IP while Wirelessly connected, remove the Wireless interface and then re-add it on the Mac. in AirPort, select "Wi-FI" and then click the Minus sign at the bottom of the window. When the Wi-Fi interface is gone, click the + button, and add Wi-Fi again by selecting Wi-Fi from the drop-down menu.

Doing the above will completely reset the Wi-FI settings on the Mac. I'd also venture a check into the Keychain Access program on the Mac under Applications > Utilities to be sure there's nothing stray sitting around over there with your wireless network listed in the entry. Your machine won't get an IP if it's trying to authenticate with a bad key.

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UREKA!!!!!!!!  Finally got it done!   I think it was the password that was the problem - not sure though.

I did deleat the entries I had made and reentered the info also.

But - it's finally done.

Thanks