Worst customer service and worst technician

[Trev3]

Today I was late to work because I was in the phone with Verizon for almost 3 hours. I’m really sick of this company I’m paying soo much money and you can’t even solve my problems but transfer me to different people over and over again and now my mom is going to be late to work because the tech guys are an hour late this has happened to me too much and I’m not even going to get compensated but both me and my mom will be making less money this week because of Verizon. If your thinking of getting their service, I would say go with optimum, at least they can treat their customers with respect that they deserve.