alter.net issues continue for months - verizon doesn't care

[CRobGauth]

The * does not necessarily mean packet loss.

Some devices don't respond to ping for trace route.

If it is always the same hops and no other hops have * then likely just that.

[KChappy1]

I realize this is a really old chat... but I, and others in the Maryland/Virginia area can not get to my business website.  I have tried changing the nameservers and IP address for my website, I have changed the DNS for my router, which works momentarily and then reverts back to a Verizon route.  Clearly Verizon is the issue and they refuse to admit it. Did anyone ever have any satisfaction with getting this fixed?  Trace route runs through alternet too.  I am not experiencing it going to any other site but my own small business ecommerce site.  People on other services do not have this issue.  

Have you reported ot the FTC?

[KH-OrnEsh1]

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