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I'm looking for info as to why in the Altoona / State College PA area my service only performs at about 15% during peak times, and when this may be resolved. Speed test at 6 am, 2.8 Mb/s and acceptable, while at 6 pm it's typically 0.5 Mb/s. This is when we do a lot of work for school and it's becoming very frustrating. It seems to have started within the last 6 months, and a new modem has made no difference. Anyone else also affected? Has anyone been given a good explanation?
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Tell them you are having peak time congestion issues and ask them if they can have your line moved to a different router in the CO.
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I can give that a go. Oddly, I just got an email today that there are problems in the area, so someone may have beat me to it. A guy at work said that same thing, he's on Verizonn DSL, and heard they're running out of capacity in the area. ah well. thanks for the input!
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Tell them you are having peak time congestion issues and ask them if they can have your line moved to a different router in the CO.
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That sounds like something I should try. thanks!!
They called and left a message that they believe they fixed the issue, but I'm not seeing any better results.
http://www.speedtest.net/my-result/4265777124
I'll post back if/when they get this sorted out.
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well their first attempt to fix it didn't fix it, so I posted at dsl reports and got help right away. I mentioned about the router change and he said he didn't think that was possible, but a couple days later things were back to normal. I don't know what they did to fix it, they never said, just that there were issues with the line. still a bit sluggish at times, but certainly usable again. thanks for your help!