can't access some websites

[Kevin_Hong]

Dear technican,

I can't access following websites. Could you have a look? Thank you!

https://book.douban.com/

https://movie.douban.com/

https://music.douban.com/

[jonjones1]

You have to call 1-800-VERIZON and ask for support.

[CRobGauth]

What is intersting is that I can tracert to douban.com. But it does not respond to ping

[smith6612 · Accepted solution]

It's common for a lot of sites to not respond to ping. These trace all the way to China and that's about where it stops showing further points. Outside of that, from my experience, accessing resources hosted inside of China tend to be hit or miss depending on the time of day, unless it's a university resource.

[Kevin_Hong]

Dear Technican,

Would you mind to open access to the following websites? Thank you so much for your help!

http://www.meilvtong.com/

https://douban.fm/

[gs0b]

You are talking mostly to other users here, not Verizon technicians.  To reach Verizon support, use chat or call them.

Good Luck.

[kh-gary]

In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post a new message on the most relevant board. Thanks!