Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
How do I report a customer support agent. TUSHAR (on-line) told me to reset my Westell 327W and assured me that we would remain connected, so I did and guess what? WE WERE DISCONNECTED! Where does VZ get these people????
I'm exhausted just trying to get a bill straightened out, and got hung up on after being on the phone for more than 2 hours. Welcome to my world.
I did talk to one lady who was helpful even if it wasn't her area, and she got me thru to someone else, but the next call got disconnected.