I have tested my internet spped several times using various test programs. The spped rating is consistantly rated F, slower than 89% of dsl users. I cannot stream anything without waitng and my email routinely takes 3-5 minutes to load. I am using a new Toshiba laptop with Windows 7. There are no viruses and I keep the system running at top speed. Why is dsl so slow and why does it get slower when the kids come home after 3:00?
You have my sympathy. I too suffer from very low DSL speeds particularly between 8 and 11 PM. I have seen download speeds as low as 200 bytes/second. It all boils down to the fact that Verizon doesn't have enough servers on line to carry the load. My guess is that the only solution is to find another provider.
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@Crowbar wrote:You have my sympathy. I too suffer from very low DSL speeds particularly between 8 and 11 PM. I have seen download speeds as low as 200 bytes/second.
#1 Visit http://www.giganews.com/line_info.html and post up the Traceroute the page shows, if you wish. Be aware that the final hop (bottom-most line of the trace) will contain a hop with your IP address in it. Remove that line. What I'm looking for is a line that mentions "ERX" in it's name towards the end. If for some reason the trace does not complete (two lines full of Stars), keep the trace route intact.
#2 Can you provide the Transceiver Statistics from you modem?
If you don't know how to get the Transceiver Statistics from your modem:
a) What is the brand and model of your modem?
b) If you have a RJ-45 WAN port router connected to your modem: What is the brand and model of the RJ-45 WAN port router?
So, the DSL works fine when no one is home, and fails to work correctly during times when kids and families are home from school/work? Sounds like congestion to me.
If you could, please provide a speed test during a time the connection is running poorly. We can get you fixed up once we determine for sure it's congestion and not something else going on. I would also check to make sure the slow-downs on your connection are not due to someone using perhaps a Wireless network you run.
Start a new topic or ask questions in the open forum.
